Our website uses cookies to distinguish you from other users of our website. This helps us to provide you with a good experience when you browse our website and also allows us to improve our site.
A cookie refers to a text file that a web server sends to a web browser for storage. The browser then sends back the text file to the server whenever a page is requested. This functionality allows the web server to recognise and monitor the web browser. To learn more about cookies, such as viewing the set cookies, managing them, and deleting them, please visit www.allaboutcookies.org.
Cookies serve a variety of functions, primarily enabling websites to personalise and respond to your individual preferences and usage patterns. It’s important to note that cookies do not grant us access to your computer or any information beyond what you willingly share with us.
Upon entering our website, you have the option to accept or decline cookies as indicated in the cookie notice. Alternatively, you can manage your cookie preferences through your browser settings. Most browsers offer the ability to accept or reject cookies. However, please be aware that if you choose to refuse all cookies by adjusting your settings, it may adversely affect the usability of numerous websites, including ours. To help you manage cookies on various browsers, we have provided the following links:
This website utilises Google Universal Analytics code, which enables data collection even in the absence of browser cookies. This implies that data can be gathered even if cookies are cleared or disabled. If you wish to opt out of being tracked by Google Analytics on all websites, please click here: http://tools.google.com/dlpage/gaoptout
If you require any assistance regarding cookies on our website, please feel free to contact us by sending an email to [email protected]. We will be happy to help you.
We use the following cookies:
Essential – These cookies are essential for the functioning of our website. They encompass cookies that allow you to access secure areas of our website, such as logging into your account.
Analytical and Customisation – These cookies enable us to identify and quantify the number of visitors, as well as observe their navigation patterns on our website. This information aids us in enhancing the functionality of our website by ensuring that users can easily find the desired content.
Performance and Functionality – These cookies are employed to recognise you upon your return to our website. This allows us to personalise the content specifically for you, greet you by name, and remember your preferences, such as language or region selection. While these cookies are not crucial for using our website, they contribute to enhancing its performance and functionality. It’s important to note that without these cookies, certain features, such as videos, may become unavailable.
Advertising – These cookies serve the purpose of enhancing the relevance of advertising messages for users. They perform various functions, including preventing repetitive display of the same ads, ensuring accurate ad presentation for advertisers, and occasionally selecting ads based on user interests. Additionally, these cookies enable users to share interesting website pages and content through third-party social media platforms. It’s worth noting that these cookies may also be utilised for advertising purposes. [Please be aware that we may share this information with third parties for advertising purposes.]
You can find more information about the individual cookies we use and the purposes for which we use them in the table below:
1. Essential
| Cookie Name | Platform | Description | Duration Active |
| HSID | Security cookie to confirm visitor authenticity, prevent fraudulent use of login data and protect user data from unauthorised access. | 2 years | |
| _hjMinimizedPolls | Hotjar | Hotjar cookie that is set once a visitor minimises an on-site survey widget. It is used to ensure that the widget stays minimised when the visitor navigates through our site. | 1 Year |
| AEC | Ensure that requests within a browsing session are made by the user, and not by other sites | 1 Year | |
| SEARCH_SAMESITE | allow servers to mitigate the risk of CSRF and information leakage attacks by asserting that a particular cookie should only be sent with requests initiated from the same registrable domain. | 23 hours and 59 minutes |
2. Advertising
| Cookie Name | Platform | Description | Duration Active |
|
ANID
|
These cookies are intended for storing user’s settings in the search engine, for advertising and for analysing the use of the search engine recorded by Google for its purposes.
|
8 Months | |
| CONSENT |
These cookies are intended for storing user’s settings in the search engine, for advertising and for analysing the use of the search engine recorded by Google for its purposes.
|
2 years | |
| __Secure-3PSIDCC | Targeting cookie. Used to create a user profile and display relevant and personalised Google Ads to the user. | 2 years | |
| __Secure-1PSIDCC | Used by for targeting purposes to build a profile of the website visitor’s interests in order to show relevant & personalised Google advertising. | 2 years | |
| __Secure-3PSIDTS | Builds a profile of website visitor interests to show relevant and personalised ads through retargeting. | 2 years | |
| __Secure-1PSIDTS ; __Secure-1PSID; __Secure-1PAPISID | Google. Targeting cookie. Used by for targeting purposes to build a profile of the website visitor’s interests in order to show relevant & personalised Google advertising. |
2 years | |
| __Secure-3PSID | Builds a profile of website visitor interests to show relevant and personalised ads through retargeting. | 2 years | |
| APISID | Set by DoubleClick. This cookie is set through the site by advertising partners, and used by them to build a profile of the website visitors interests and show relevant ads on other sites. This cookie works by uniquely identifying your browser and device | 2 years | |
| SAPISID | Google collects visitor information for videos hosted by YouTube. | 2 years | |
| SSID | Google collects visitor information for videos hosted by YouTube on maps integrated with Google Maps. | 2 years |
3. Analytical and Customisation
| Cookie Name | Platform | Description | Duration Active |
| _gid | Keeps an entry of unique ID which is then used to come up with statistical data on website usage by visitors. It is a HTTP cookie type and expires after a browsing session. | 23 hours and 59 minutes | |
| _ga | Records a particular ID used to come up with data about website usage by the user | 2 years | |
| _gat# | Enables Google Analytics regulate the rate of requesting. It is a HTTP cookie type that lasts for a session. | less than 1 minute | |
| _ga_#; _ga_3JSLBWWY25 |
Used to distinguish individual users by means of designation of a randomly generated number as client identifier, which allows calculation of visits and sessions
|
2 years | |
| _ga_*; _ga_RL7WKFN16X | Google Analytics sets this cookie to store and count page views | 2 years | |
| _gat_gtag_UA_* | Google Analytics to store a unique user ID | 2 years | |
| SIDCC | Google Analytics uses this security cookie to protect a user’s data from unauthorised access. | 2 years | |
| 1P_JAR; | This cookie carries out information about how the end user uses the website and any advertising that the end user may have seen before visiting the said website. | 1 Month | |
| NID | The NID cookie contains a unique ID Google uses to remember your preferences and other information, such as your preferred language (e.g. English), how many search results you wish to have shown per page (e.g. 10 or 20), and whether or not you wish to have Google’s SafeSearch filter turned on. | 1 Year | |
| OTZ | These cookies are used to collect information about how visitors use our website. We use the information to compile reports and to help us improve the website. The cookies collect anonymous information, such as the number of visitors to the web, where visitors have come to the website from and pages visited. | 2 years | |
| _hjFirstSeen | Hotjar |
Identifies a new user’s first session. Used by Recording filters to identify new user sessions. Boolean true/false data type.
|
30 minutes duration, extended on user activity.
|
| DV | These cookies are used to collect information about how visitors use the Site and use the information to compile reports and to help improve the Site. The cookies collect information in an anonymous form, including the number of visitors to the Site, where visitors have come to the Site from and the pages they visited. | 2 year |
4. Performance and Functionality
| Cookie Name | Platform | Description | Duration Active |
| Chatra.lastPageViewAt | Chatra |
To store and count pageviews |
2 years |
| Chatra.referrer | Chatra | To store referrer ID’s | 2 years |
| Chatra.clientld | Chatra | To store a unique user ID | 2 years |
| _hjMinimizedPolls | Hotjar | To store if a message has been dismissed | 2 years |
| _hjSessionUser_3515185 | Hotjar | ||
| SEARCH_SAMESITE | This cookie is used for the correct sending of data to Google. | 5 Months | |
| SID | Google uses this cookie for security. It contains digitally signed and encrypted records of a user’s Google account ID and most recent sign-in time. This cookie allows Google to block many types of attack, such as attempts to steal the content of forms that you complete on web pages. | 2 years | |